Refund policy

Refund & Return Policy

At Zayka Farm, we take pride in delivering fresh, handmade food products prepared with care and hygiene.

Due to the perishable nature of our products (chutneys, pickles, and spices), we maintain a strict no refund and no return policy once the order has been delivered.

🚫 No Refunds After Delivery

  • Once the product is successfully delivered, we do not accept returns or provide refunds under any circumstances.

  • This policy ensures food safety and maintains the quality standards of our products.

⚠️ Damaged or Incorrect Orders

We only offer support in the following cases:

  • Product received is damaged

  • Wrong item delivered

👉 In such cases, you must:

  • Contact us within 24 hours of delivery

  • Share clear photos/videos of the issue as proof

After verification, we may offer:

  • Replacement of the product, or

  • Store credit (if applicable)

📦 Order Cancellation

  • Orders can only be cancelled before dispatch

  • Once shipped, cancellation is not allowed

📞 Contact Us

For any issues, please contact our support team:

  • Email: hello@zaykafarm.com

By placing an order with Zayka Farm, you agree to this policy.

Thank you for supporting authentic, handmade food ❤️